Please take care reading this policy prior to using our site or corresponding with us.

Inno Group Ltd (‘we’, ‘our’, ‘us’) are committed to ensuring the protection of and respecting your privacy and personal data. This policy and it’s terms of use will provide you with the information on how we handle and take care of your data when you visit our website/s, contact or interact with us regardless of the location from where you visit our website/s either as a registered or unregistered user, and we shall tell you, our users, about your about how the law protects you and your privacy rights. 

The use of our website/s comprises of browsing, accessing, or registering to utilise our site/s. We suggest that you save a link to, or print a copy of this policy and its terms and conditions of use, for your reference. Please ensure that you take care to read this policy and its terms and conditions of use ahead of contacting us or begin to use our site/s.

By using our site/s, or any of the third-party sites that we may use, or by contacting us and giving us your personal data, you are confirming that you agree with and accept the terms of this policy and the terms of use, furthermore that you agree to comply with them. 

These terms and conditions will be applicable to your communication with us and/or use of our site/s and shall make sure that you are made aware of why and how Inno Group Ltd use your data. 

If you wish not to agree to this policy and terms and conditions of use, please do not use our site/s or you must state which areas you take issue with when communicating with us.

This policy and its terms and conditions of use aims to provide you with information on how Inno Group Ltd collects, processes and looks after your personal data if and when you contact us, and/or use our site/s, including any of the personal data you may have provide us within communication, or through our site/s, when you communicate with us in any way such as the application of a job role, signing up to our newsletter, contributing to conversations, “like” any content, or take part in any competitions.

This, our privacy policy and its terms of use are supplemental to the Inno Group Ltd Data Protection Policy and our Terms of Use Policy, both of which detail the authorised and unauthorised uses of our site/s. 

When you make use of our site/s, you must adhere to our Terms of Use Policy.

Site Access.

Our site is available to use free of charge.

We make no guarantees that our site, or any of the content within it, will be continuously available or that your use of it will be uninterrupted. Access to our site is allowed on a temporary basis. We are able to and may suspend, withdraw, or change any or all parts of our site without notice. We will not be held liable to you if, for any reason, our site is unavailable at any time or for any period.

You, the user, are responsible for making all necessary arrangements for your access to our site. You, the user, are accountable for making sure that anyone who accesses our site through your internet connection is made aware of these terms of use and all other applicable and/or relevant terms and conditions and ensuring their compliance with them.

Our site is aimed at users located in the United Kingdom. We make no representations that the content available within our site is appropriate for, or available within, other locations. We may limit the site’s accessibility and availability or any of our products or services as described on our site to any person/user in any geographic area at any time. If you choose to use our site from outside the United Kingdom, you choose to do so at your own risk.

Our Information.

InnoGroupLtd.com is a site operated by Inno Group Ltd (“We”/”Our”). Our Company is registered in England and Wales under company registration number 13344200 and have our registered office at 81 Castle Road, London, NW1 8SU.

We have an appointed data protection champion whose responsibility is it to oversee any questions in relation to this policy. If you would like to inquire about this policy and terms of use, including any requests to exercise your legal right to obtain data we retain on you, please contact the data protection champion utilising the details set out below:

Data Protection Champion Contact: GDPR@InnoGroupLtd.com  Letters to: Inno Group Ltd,81 Castle Road, London, NW1 8SU.

You have the liberty to lodge a complaint at any point with the Information Commissioner’s Office (ICO), the UK supervisory authority for data security issues (www.ico.org.uk). We would, nevertheless, appreciate and welcome the chance to deal with any concerns you may have before you progress the matter with the ICO: please do contact us in the first case.

External and Third-Party Links.

Our site may include links to external sites, plugins, resources and applications provided by third parties; we have no power or authority over the privacy policies of the other sites and clicking on those external links or enabling those links may enable third parties to collect or share your data. When you exit our sites, we encourage you to read the privacy notice of all the websites you have visited.

Types of Data we Collect

Personal data, or personal information, indicates any information and/or data about an individual from which that person can be identified. It does not constitute data where the identity/identification has been removed (anonymous data). Inno Group Ltd may collect, use, store and transfer various types of personal data about you which have been grouped together as follows , but not all of these will occur or apply in every case;

Identity Data includes:

• First Name and/or Last Name, Username or a similar identifier;
• Title, Marital status;
• Date of Birth and Gender;
• National Insurance Number;
• Unique tax reference numbers.

   

Contact Data includes:

• Home and/or Work address;
• Next of kin details for emergencies;
• Email Address;
• Contact Telephone Numbers.

Financial Data includes:

• Bank account and Payment Card Details.

Transaction Data includes:

• Details regarding payments to and from you;
• Other specifications of products and services you have bought or subscribed to, from/with us, or through our approved third parties.

Technical Data includes:

• Internet protocol (IP) address,
• Your Login Data,
• Type of Browser and their Versions, 
• Time Zone Setting and Geo-Location, 
• Browser Plug-in types and Versions, 
• Operating System (os) and Platform, and;
• any other technology on devices you utilise to enter our website/s.

Profile Data includes:

• your username and password, 
• purchases or orders created by you, 
• your interests, preferences, feedback and survey answers.

Usage Data includes:

•  the information about how you use our website, products and services. 

Marketing and Communications Data includes:

• your choices in getting marketing from us and our third parties and your communication preferences. 

Additionally, we collect, utilise and share Aggregated Data such as statistical, analytical and/or demographic data for various purposes. Aggregated Data may be acquired from your personal data but is not deemed as personal data in law as this type of data does not directly or indirectly disclose your identity. For instance, we may aggregate your Usage Data to calculate and determine the percentage of users accessing and/or using a particular website feature. Nevertheless, if we combine or correlate Aggregated Data with your personal data so that it can directly or indirectly identify you, we manage the combined data as personal data, which shall be used in accordance with this privacy notice. 

Inno Group Ltd do not collect any Special Categories of Personal Data about you from our site/s including details regarding your race or ethnicity, faith, philosophical or cultural, sexual orientation, your political opinions, any trade union memberships, data about your health and/or your genetic and/or biometric information. Neither do we collect any data about any criminal convictions and/or offences from your usage of our site/s. All such Special Categories of Personal Data shall solely be gathered and filed securely by our GDPR Data Champion, or project personnel where such information is required for distinct purposes (such as diversity reporting. It will exclusively be held in accordance with the data protection legislation.

How we Collect Data.

Inno Group Ltd uses various methods to gather data from you and about you including via;

Direct interactions;

You may give us your Identity Data, Contact Data and Financial Data by corresponding with us in the following ways:

• Filling in forms in paper format or online;
• By corresponding with us by post, phone, email or any other way.
  

This includes personal information you give if and when you:

• Apply for our products or services;
• Create a user account on our site;
• Subscribe to our service/s, newsletters or publications;
• Ask to be sent marketing materials;
• Enter into a competition, a promotion or a survey; or provide us with feedback

Automated technologies or interactions;

During your interaction with our site/s, we may automatically collect:

• Technical Data about your equipment and devices, 
• Browsing Actions, 
• Movements and Patterns. 

We gather this personal data by utilising:

• Cookies,
• Server Logs and additional similar technologies. 

We may also collect Technical Data about you if you visit other websites using our cookies. For more information, please see our Cookie Policy.

Third parties or publicly available sources;

We may collect personal data about you from various third parties and public sources as set out below:

• Technical information from the subsequent parties:

(a) analytics providers such as Google located outside the EU;

(b) advertisement networks and channels; and

(c) search information and knowledge suppliers.

• Contact, Financial and Transaction Data from suppliers of technical, payment and delivery services.

1. Identity and Contact Data of data aggregators or brokers.
2. Identity and Contact Data available from public sources such as Companies House,the Electoral Register, and the Land Registry and based in the UK.

How Your Data is Used.

Inno Group Ltd shall only use your personal data when the law permits us to. Usually, we will use your personal info/data in the following situations:

• Where we require to enter into a contract we are about to enter into or have already entered into with you;
• Where it is needed for our lawful interests (or those of a third party) and your interests and fundamental rights do not eliminate those interests; or
• Where we are required to observe a legal or regulatory obligation.

Commonly, we do not depend upon consent as legal grounds for processing your personal data other than in connection to sending third party direct marketing messages to you via email or text message. You hold the right to withdraw consent to marketing at any time by telling us.

Reasons Why we Utilise Your Data

Set out below is a description of ways we use your personal data, and which of the legal bases we depend on to do this. We have also distinguished what our legitimate interests are where suitable. Please do note that we may process your personal data for numerous lawful grounds depending on the specific purpose for utilising your data. Please communicate with us if you require details about the precise legal grounds that we are relying on to process your personal data wherever more than one ground has been set out in the below table:

Marketing and Promotion

We endeavour to provide you with options concerning certain personal data uses, particularly about marketing and promotion. 

We have established the proceeding personal data control mechanisms:

• Promotional offers from us
• We may use your Identity, Contact data, Technical, Usage and Profile Data to create a viewpoint on what we believe you may desire or need, or what may be of benefit to you. This is how we determine which products, services and offers may be relevant for you, we describe this as marketing.

• Marketing announcements from us:
• If you have asked for information from us, or if you gave us your details when you entered a competition or you have registered for an advertisement or promotion or to get updates or bulletins and, in any case, you have not opted out of getting that marketing.

External and Third-Party Marketing

We shall get your express opt-in permission and consent prior to sharing your personal data with any companies outside of Inno Group Ltd for marketing purposes.

Right to Opt Out

You may ask us or a third party to cease sending you marketing communications at any point by contacting our GDPR Data Champion via the email provided below or by following the opt-out links on any one of the marketing communications sent to you.

Where you opt-out of receiving marketing messages, this will not pertain to personal data provided to us as a consequence of any product or service purchased, registration of warranties, communications received by us, from you, or additional business-related transactions.

Cookies

Cookies are little files of letters and numbers that we save on your browser or the hard drive of your personal computer if you have given your consent. Cookies contain data that is transferred to your computer’s hard drive.

You are able to set your browser to decline all or some browser cookies or to inform you when websites set or access cookies. If you disable or decline cookies, please note that some parts of our sites may become unavailable or not operate properly.

How we Use Cookies

Inno Group Ltd’s sites use cookies to identify you from other users of our sites; this aids us to provide you with a good experience when you browse our sites and also allow us to improve our sites. By proceeding to browse the sites, you are consenting to our utilisation of cookies.

We utilise the following cookies:

• Strictly essential cookies. 
• These cookies are essential for the performance of our sites. They include, for instance, cookies that allow you to log into secure areas of our sites or make use of e-billing services.

• Analytical and performance cookies. 
• They allow us to identify and count the number of visitors and see how visitors travel around our sites; this supports us in enhancing how our sites work, for example, by assuring that users are getting what they are searching for quickly and easily.

• Functionality cookies. 
• These cookies are used to identify you when you return to our sites. This empowers us to personalise content for you, address you by name and memorise your decisions, for instance, your preference of language or region.

• Targeting cookies. 
• These cookies document your visit to our sites, the pages you have visited and the links you may have followed. We use this data to make our sites and the advertising that is shown more relevant to your interests. We may also share this data with third parties for this purpose.

Please take note that external third parties, including, for instance, providers of external services like website traffic analysis services, may too use cookies, which we have no power or control over; these cookies are most likely to be analytical and performance cookies or targeting cookies.

Besides essential cookies, all cookies will expire after 14 days, with some terminating sooner.

Change of Purpose

We will only utilise your personal data for the objectives for which we obtained it, except when we reasonably deem that we need to utilise it for a different reason and that purpose is compatible with the initial objective. If you want to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please communicate with us. If we need to utilise your personal data for an unrelated purpose, we shall inform you, and we shall disclose and explain the legal basis that permits us to do so.

Please take note that we may process your personal data without your permission, in compliance with the preceding rules, where it is required or authorised by law.

Disclosures of Your Personal Data

We might be required to share your personal data with other departments within Inno Group Ltd, external third parties, including service providers, contract associates, advisors, or HMRC. We expect all third parties to respect the protection of your personal data and to manage it in accordance with the law. We do not authorise our third-party service providers to use your personal data for their own use and only allow them to process your personal data for specified purposes and in accordance with our instructions. 

International Data Transfers

Inno Group Ltd do not transfer personal data outside of the European Union (or EEA). Our websites are addressed to people living in the United Kingdom. We do not represent that content obtainable on or through our sites is suitable or available in other locations. We may limit the accessibility of our sites or any service or products detailed on our website/s to any person or geographic area at any given time. If you decide to access our sites from outside the United Kingdom, you do so at your own risk.

Data Security

We have put in place suitable security precautions to prevent your personal data from being accidentally lost, used or obtained in an unauthorised way, altered or disclosed. In addition, we restrict access to your personal data to employees, agents, contractors and other external third parties who have a business necessity to know. They shall only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Data Retention

We shall only hold your personal data for as long as essential to accomplish the purposes we collected it for, as well as for the purposes of meeting any legal, accounting, contractual or reporting obligations. To ascertain the proper retention period, we examine the amount, nature, and sensitivity of the personal data, the possible risk of harm from unauthorised use or exposure of your personal data, the purposes for processing your personal data and whether we can accomplish those purposes through other means, and the applicable legal requirements.

Your Legal Rights

Under particular situations, you have rights under data protection laws in relation to your personal data.
You are able to:

• Request access to your personal data (make a subject access request);
• Request a correction of your personal data if you feel it is incorrect;
• Request a deletion of your personal data;
• Oppose the processing of your personal data;
• Request a restriction in processing your personal data;
• Request the transfer of your personal data;
• Revoke your permission to the collection of your personal data.

If you wish to employ one or more of the above rights, please communicate with us. You do not pay a fee to obtain your personal data or to exercise any of the other rights. However, we may require a fair fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may decline to comply with your request in these circumstances.

We may be required to request specific data from you to help us verify your identity and assure your right to obtain your personal information (or to execute any of your other rights). This is required as a safety measure to assure that personal information is not disclosed to any person who has no right to obtain it. We may also communicate with you to ask you for further information in relation to your request to advance the speed of our reply.

We will try to reply to all legitimate inquiries within one month. On occasion, it may take us longer than one month if your inquiry is especially complex or you have made a number of requests. In this case, we will inform you and keep you updated.

Site and Policy Changes

We may, as and when needed, update our site/s and/or this policy and amend them at any time. We may update this policy at any point by revising this page. Please review this page from time to time to take note of any changes we made, as they remain binding on you.

Please note that any of the site content may be out of date at any point in time, and we are under no obligation or duty to have it updated within a given time-frame. We make no guarantees that our site, or any content or materials within it, will be free from errors or omissions.

Intellectual Property Rights

This site’s content and design are owned by and/or licenced to Inno Group Ltd.

All materials, content and images published on this site are protected by global copyright laws; all such rights are reserved.

All content, images, trademarks and brands are protected by other relevant intellectual property laws and may not be recreated or appropriated in any way without the express written consent of their respective owners.

You may print one copy of a page and may download extracts and/or sections of any page(s) of our site for personal use only, and you may direct others within your organisation to content and material within our site.

Unless specifically prohibited by an on-page notice, you may print one copy and may download extracts of any page(s) from our site as you may reasonably require for your personal use.

This is provided that any copy has attached to it any relevant proprietary notices and/or disclaimers and that our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

All other use is prohibited.

You must not modify or otherwise alter the paper or digital copies of any materials you that may print or download from our site at all, and you are not permitted to use any images, video or audio content or any graphics separately from any accompanying text.

You must not use any part whatsoever of the content, images or audio on our site for commercial uses without first obtaining a licence to do so from us or our licencors.

If it is found that a user/person is to be in breach of our terms of use, that user/person shall immediately lose any right to use our site, and they must immediately, at our request, return and/or destroy any copies of the materials you have made.

No Dependence on Information Provided

The content on our site is supplied for informational purposes alone and must not be construed as advice on which you should rely. You must acquire professional and/or specialist advice before taking or refraining from taking any actions on the basis of the content and materials on our site.

Whilst we make the appropriate and reasonable efforts to keep the information on this site up to date, we do not represent or provide warranties and/or guarantees, whether implied or expressed, that the content on our site is complete, up-to-date or accurate. 

Limitation of Liability

Nothing whatsoever within these terms of use limits or eliminates our liability for personal injury or death resulting from our negligence, fraud or our fraudulent misrepresentation, or any other liability that cannot, by English Law, be excluded or limited.

To the extent that English law permits, we exclude and rule out all conditions, representations, warranties or all other terms which may apply to our site or any content on it, whether express or implied.

We will not be held liable to any user for any damage or loss, albeit in contract, breach of statutory duty, tort (including negligence), or otherwise, even if it may be foreseeable, in connection with or arising under:

1. i) the use of, or the inability to use our site; or
2. ii) the use of or reliance on the use of any content contained within our site.

Business users are to note that, specifically, we shall not be liable for:

1. loss of profits, business, sales, or revenue;
2. business interruption;
3. loss of anticipated savings;
4. loss of business opportunity, reputation or goodwill or; 
5. Or any or indirect or consequential loss or damage.

Please note that we solely provide our site for use related to the business of Inno Group Ltd. You, the user, agree not to use our site for any other business or commercial purposes and that we have no liability whatsoever to you or any user for any loss of business, profit, loss of business opportunity, or business interruption.

Inno Group Ltd shall not be held liable for any damage or loss caused by any technological harm, any viruses, any distributed denial-of-service attack, or other technologically harmful material that may infect your computer programs, data, propriety material, computer programs and equipment, the proprietary material or data due to your use of our site or due to your downloading of any content on it, or on any website linked to it. 

We shall not assume any responsibility whatsoever or liability for the content and material of websites linked to our site. Such links to external sites should not be interpreted as or understood to be an endorsement by Inno Group Ltd of those linked external websites. Inno Group Ltd shall not be held liable for any damage or loss whatsoever that may arise from your use of them.

Viruses

We make no assurance that our site shall be free and secure from bugs or viruses.

You, the user, are responsible for the configuration of your information technology, platforms, and computer programmes in order to access our site. You should be using your own anti-virus and protection software.

You, the user, must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other malicious material which is technologically harmful to our site. You, the user, must not endeavour to gain unauthorised access/entrance to our site, the sites server or any server, database or computer connected with our site. You, the user, must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. Any user determined to be in breach of this provision will be committing a criminal offence under the Computer Misuse Act 1990. We, Inno Group Ltd, shall report any such breach immediately to the relevant authorities and shall proceed to co-operate with those authorities through disclosing your identity and any other information applicable by law to them. In the case of any such breach, your right to use our site will cease effective immediately.

Linking to Our Site

We permit you to link to the home page, so long as it is done so in such a way that is legal, fair and does not take advantage of our reputation or damage it, and the external website which is linking to our site must comply in all regards with the standards as set out in our Terms of Use Policy.

You, the user, must not establish a link in such a way as to suggest any form of endorsement, association, affiliation, approval of, or the part of Inno Group Ltd, where none exists.

You are prohibited from establishing any links to our site on any external sites that are not owned by you.

This site is not to be framed on any other external site, and we reserve the right and shall withdraw any linking permissions without prior notice.

Our website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you want to utilise any of the content or materials on our site/s other than as set out above, please get in contact with us.

Links to External Sources and Third Party Sites

Where our site may contain links to other sites and resources provided by third parties, these links are provided as informational resources alone.

We have no power or authority over the contents of the other sites and/or resources.

Applicable Law

Consumers are to note that the terms of use, its subject matter and its formation are governed under English Law. You, the user and we, Inno Group Ltd, both agree that the courts of England and Wales will have non-exclusive jurisdiction. Nevertheless, if you’re a resident of Northern Ireland, you are additionally able to bring proceedings in Northern Ireland; furthermore, if you are a resident of Scotland, you are additionally able to bring proceedings in Scotland.

Businesses are to note, the terms of use, their subject matter and their formation, including any non-contractual claims or disputes, are governed by English law. You, the user and we, Inno Group Ltd, both agree to the exclusive jurisdiction of the courts of England and Wales.